Privacy Policy

Last updated: August 22, 2026

This Privacy Policy explains how SMP Logs (“we”, “our”, “us”) collects, uses, and protects your information when you use our website and services.

1. Information We Collect

We may collect:

Account data: name, email address, phone number, password (stored securely via our authentication provider)
Transaction data: wallet funding amounts, orders, payment references, and related metadata
Usage data: pages visited, device/browser type, IP address, and approximate location
Support communications: messages you send to support

2. How We Use Information

To create and manage your account
To process payments and deliver services (SMS numbers, accounts, boosts)
To prevent fraud and enforce our Terms of Service
To improve the website and customer support
To send important service notices (e.g. security or transaction updates)

3. Payment Providers

Payments may be processed by third parties such as PocketFi or your bank (for transfers to a virtual or business account). Those providers process payment data under their own privacy policies. We typically receive confirmation of payment status and a reference — not full card details when payments go through a hosted checkout.

4. SMS & Third-Party Providers

Virtual numbers and SMS delivery are provided by third-party SMS APIs. Necessary order details (e.g. service type, country) are shared with those providers to fulfill your request.

5. Data Sharing

We do not sell your personal information. We may share data with:

Payment processors and SMS/service providers (to fulfill orders)
Infrastructure providers (e.g. hosting, database, authentication)
Authorities when required by law or to protect rights and safety

6. Data Security

We use industry-standard measures such as encrypted connections (HTTPS) and secure authentication. No method of transmission or storage is 100% secure; please use a strong unique password.

7. Data Retention

We retain account and transaction records as long as needed to provide the service, comply with law, resolve disputes, and enforce agreements. You may request account deletion subject to legal and operational requirements.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete certain personal data, or to object to certain processing. Contact us to exercise these rights. We may need to verify your identity first.

9. Cookies & Local Storage

We may use cookies or local storage for session management, preferences, and basic analytics. You can control cookies through your browser settings.

10. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.

12. Contact

For privacy-related questions or requests, contact us through the support channels on the website.